Reviews
Read Real San Diego Mortgage Broker Reviews from Satisfied Clients
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Jane Schaffer24 days agoTrustindex verifies that the original source of the review is Google.
Maureen is so pleasant to work with and is great communicator. Highly recommend!Posted on Yelp
Jane S.25 days agoVerified
Maureen is an excellent broker and is a very good communicator. I can't thank her enough for her help during my mortgage transaction. She went above and beyond. Highly recommend!Posted on Google
Amanda Salmons33 days agoMaureen is exactly the lender you want to work with. She is kind and proactive from the start. She answered all my first-time-loan questions. She was so helpful working through all the possible creative scenarios that would help me get into a home with my non-traditional job/salary type. She was always available and when I found THE house for me, she worked hard to make everything work perfectly!+0Posted on Google
Matthew fddxaa Boerger42 days agoMaureen is amazing! We felt like her number one priority. She was always responsive and guided us through the process well. We recommend her to anyone looking for the best financing options and assistance in buying a homePosted on Google
Jessica Genung46 days agoAs a real estate agent, I know firsthand that working with a client’s chosen lender can sometimes be a toss-up. However, working with Maureen on a recent transaction was an absolute dream. From day one, her communication was proactive, clear, and consistent. She maintained complete professionalism, kept the entire process smooth, and ensured there were zero surprises along the way. Maureen delivered top-tier service, and I would welcome the chance to work with her again anytime!Posted on Google
Luiza Plantier de Oliveira46 days agoWe cannot recommend Maureen Martin highly enough! She has been an incredible part of our homeownership journey and has truly changed our lives. Maureen helped us purchase our first home in 2014, even when our financing situation was complicated. She guided us through every step of the process and later helped us remove our friend’s name from the loan without any issues. When we sold our home in Santee and purchased our current home in Murrieta, there was no question that we would work with Maureen again. She helped us secure a low fixed interest rate, and once again everything went smoothly. Maureen is extremely knowledgeable, efficient, and always quick to respond. She genuinely cares about her clients and works hard to find the best possible solution for their needs. We are so grateful that someone recommended Maureen to us. Every experience we have had with her has been exceptional, and we wholeheartedly recommend her to anyone looking to buy or refinance a home. Thank you, Maureen, for everything you have done for our family!+1Posted on Google
Deanna Holtz47 days agoMaureen was an absolute dream to work with-to purchase my first home, refinance a home and now completed another home purchase. She is professional, efficient, thorough with communication and explanation, and a master of the market. She gets to know you-your family, your children-she builds the relationships. She was the first person I would reach out to with any questions because I knew she would always have the answer. I knew that she was in my corner and I always had someone supporting me and my family throughout the entire process. She is THE BEST! If you want seamless-it’s Maureen.+0Posted on Yelp
Dee H.47 days agoMaureen was an absolute dream to work with-to purchase my first home, refinance a home and now completed another home purchase. She is professional, efficient, thorough with communication and explanation, and a master of the market. She gets to know you-your family, children-she builds the relationships. She was the first person I would reach out to with any questions because I knew she would always have the answer. I knew that she was in my corner and I always had someone supporting me and my family throughout the entire process. She is THE BEST! If you want seamless-it's Maureen.Posted on Google
Lauren Sacher60 days agoI've worked in the real estate industry for nearly 20 years, and during that time I've had the opportunity to work with countless loan officers. I can honestly say I've never met anyone who goes to bat for their clients the way Maureen Martin does. What sets Maureen apart is that she never treats any part of the process as "someone else's job." Whether it's a major hurdle or the smallest detail, she's personally involved and makes sure everything runs as smoothly as possible. She genuinely cares about her clients and does everything in her power to create the best possible outcome for them. There is a reason her reviews are consistently 5 stars. Her professionalism, communication, and customer service are truly unmatched. If you're looking for someone who will advocate for you every step of the way and make you feel like you're her top priority, Maureen is the person you want on your team.Posted on Google
Sandy Weisman67 days agoMaureen is a mortgage all star! She reviewed numerous programs and lenders for us, finding the ideal match for our unique situation. Her extensive experience allowed her to lead us through the 'woods' calmly, always keeping us informed of our status and the next steps. There were no surprises, and things progressed swiftly and exactly as she indicated they would. And she's the most responsive mortgage person we've ever dealt with! Give her a shout, you won't be disappointed!Posted on Google
Gretchen Nichelson74 days agoMaureen was Outgoing and friendly from the moment she answered her phone ..no quagmire to navigate to speak to her.. Easy to talk with about your life circumstances .. quickly she has an astute perspective of your situation and exudes sincerity and enthusiasm to help you.. She will deliver your options straight up ! Reverse mortgage loan officers can be sterile, austere and uncomfortable to deal with.. Maureen redefines that image.. She is the polar opposite.. She stresses that her objective is to empathetically “help others” navigate their life situations.. She is positively amazing. She is in your corner… !Posted on Google
Monica DeJulio75 days agoMaureen cares about her customers and has lots of wisdom to share!Posted on Google
Mary DePuy81 days agoIt was such a pleasure to work with Maureen on securing our HELOC! We did not think we could qualify for all that we needed to do our home projects as we have a very unique income situation, but Maureen found a lender and made a way! I really hate the hassle of applying for a mortgage or HELOC, but Maureen made our experience so easy and incredibly smooth. Maureen's friendly energy and encouraging "get it done" spirit have ensured that she will have a client for always in us!Posted on Google
Scott91 days agoIf I could give Maureen 11/10 stars, I really would… Just read the multiple reviews that speak to her character. She’s the type of person whose reputation really emanates. I was looking into a mortgage refinance. My previous loan experience left me pretty scarred. Won’t go into the details, but a bad loan officer can compound your already heightened stresses fairly quickly… Maureen really is heaven-sent. Firstly, she’s numbers focused, uber detail-oriented, and incredibly responsive. She helped me through the mortgage refinance process step-by-step, breaking down numbers and concepts to intelligible levels. I’m the cautious/curious type; Maureen answered every. single. one. of my pestering questions with patience and professionalism. She has a time-tested knowledge of the mortgage industry, proven by years of expertise… and with that, navigated the absolute best interest rate during a tumultuous market. She searched for every discount and expended every effort to put money back into our pockets. Immediately, within the first few minutes of your initial phone call, you’ll understand why she’s so beloved. Maureen is your best advocate. And she has incredibly high standards. I don’t often make blanket statements, but using her as your loan officer really is a no-brainer. Even months after securing the loan, she continues to check in to make sure everything is well. Thankful I made the phone call; financially, mentally, and overall better off because of it. Also…she’s a total dog lover and even helped run a rescue! Says all you need to know about her.Posted on Yelp
Joe R.138 days agoAs a first time home buyer I was apprehensive about the whole process and totally clueless where to even start. We just closed on our first house last week, and I feel SO FORTUNATE to have found Maureen!! She is a mastermind of the mortgage lending process! I don't think I've ever met someone who is so hardworking with such high standards. Even better, Maureen upholds the same high standards for every one else involved in the lending process (escrow company, lenders, realtors, etc.) and she is constantly 2 steps ahead and prepared for anything, with a back up plan "just in case" to ensure everything goes through seamlessly. As a first time homebuyer initially unfamiliar with the process, I now know I threw a couple curve balls and Maureen didn't even bat an eye. As if all that wasn't enough, I also had no idea where to start when looking for a good realtor. Maureen suggested a few she has worked with in the past that she thought were really good, and she did not disappoint. I ended up choosing Melissa Tucci as my realtor, who was just as amazing as Maureen, and the two of them working together turned into an unstoppable powerhouse that could move mountains and get a deal done! If you're looking for a mortgage broker who will take care of you like family and go above and beyond, look no further. You will not be disappointed!+0Posted on Yelp
Lori T.171 days agoMaureen was the guiding light through our entire home purchase experience. She knows this business inside and out and expertly led us through the mountains of work (and paperwork) it takes to close. We quickly found that she is smart, organized, and extremely prompt, and that we could trust her every step of the way. She was the hub and the strongest part of our team. Thank you, Maureen!Posted on Yelp
Leanne R.223 days agoWe worked with Maureen when we first purchased our home and then again 2 years later when we refinanced. Both times she has been on top of everything and is great with communication, keeping us always updated. She goes above and beyond to make sure we get the best deal and that the process is easy for us. I look forward to working with her again and recommending her to my friends!Posted on YelpBrian B.234 days agoMaureen took a very complicated situation and made it easy while saving me $3500 a month in costs. She was patient and explained everything and worked with me to find a solution. I can't recommend her enough!! She is a true professional and a pleasure to work with.Posted on Yelp
J G.239 days agoI cannot say enough great things about Maureen! I was extremely nervous about the home-buying process, but she guided me thoughtfully every step of the way. She answered all of my MANY questions with patience and grace. At one point on my journey, I had entered into contract on a property, but my gut told me that it just wasn't "right." I felt awful exiting the process at that point, after all of the loan applications were put together and the escrow company was waiting for my deposit - but Maureen was kind and encouraging, wanting only the best, happiest purchase for me. There was NONE of the judgment or criticism that I imagined there would be; she assured me that this happens sometimes, and told me about her experiences with other clients who wound up in their perfect homes after backing out of an earlier, not-quite-so-perfect contract. A few months later, I found my dream home. Maureen was excited right along with me! She could tell by what questions I was asking, my responses, and how I talked about the home that this was the ONE, and she was right. Maureen did a lot of hard work for me, but I also felt like I had a friend and compatriot by my side. When I got my keys, Maureen was the first person to welcome me HOME. THANK YOU, MAUREEN!Posted on Yelp
Erik B.268 days agoMaureen was awesome. She made sure we got the right loan at the right time. We got tremendous value in both the time saved and the comfort of having someone watching out for us, which made us feel supported throughout the entire process. Thanks, Maureen!! You have customers for life!!Posted on YelpBinh B.274 days agoWe are so fortunate to have Maureen and her team as our lender. She was patiently guiding me through every step of the home-buying process. Her knowledge, patience, and responsiveness made what could have been a stressful experience feel smooth and manageable. I truly appreciate all the time and effort she put into helping me achieve this milestone.Posted on YelpSarah A.323 days agoMaureen is the best! I can't imagine using anyone else. She was our lender for the purchase of our first home and we just completed our refinance with her. She is so reliable, trustworthy and knowledgable in what she does. Our refinance felt like such an easy process because of Maureen's experience and efficiency. She really cares about her clients and really cares about your best interests. We feel very lucky and we would highly recommend her!Posted on YelpJudy H.334 days agoMaureen is AMAZING! She's kind, incredibly knowledgeable, personable, and most importantly, honest. I trust her completely. What truly sets Maureen apart is that she genuinely puts her clients' best interests first--above everything else. I feel so fortunate to have found her. I came to Maureen with a somewhat unique situation, fully expecting to move forward with her mortgage services. But after several thoughtful, educational, and pleasant conversations, she actually advised me down a different path--one that was ultimately a better fit for me, even though it meant I wouldn't be using her services. That level of integrity is so rare and so appreciated. Throughout the process, she went above and beyond to answer all my questions--even reaching out to other specialists to help clarify some complex title issues. She never made me feel like a burden and was always incredibly generous with her time and knowledge. I've worked with a few loan officers before, but Maureen has truly set the bar very high. I can't imagine working with anyone else in the future for my mortgage lending needs. If you're looking for someone who is trustworthy, kind, honest, and down-to-earth--a true professional who will always tell you the truth and prioritize your needs--Maureen Martin is the one. I will absolutely be recommending her to all my friends and family. Thank you so much, Maureen! I look forward to working with you again.Posted on Yelp
Sandi B.381 days agoMaureen was professional, thoughtful, knowledgeable and kind throughout the entire process. It truly felt like a family member was walking me through the process and it meant so much to me ! Thank you for helping a life goal come true!Posted on ZillowSarah Atallah553 days agoVerified
Number One Lender!!!Number One Lender!!! Maureen is a dream lender! We are first time home buyers and Maureen is an expert at each part of the loan process! It can be scary and stressful to trust someone when it comes to such big financial decisions. Maureen is such a trusted, reliable, knowledgable, friendly, efficient and enthusiastic member of her field. She even has a weekly newsletter she writes to keep you informed on the housing market and the most up-to-date mortgage rates. I have and will recommend her to any and everyone to bring on as a lender. We feel very grateful to have gone through this process with her. She is truly a gem!Posted on ZillowMonique LeBlanc2075 days agoThis lady is amazing!!This lady is amazing!! What can I say, this lady is amazing! I've sent clients to Maureen through the years, as I'm a local realtor, however this is the first time that I've had a need to use her services for my own refinance and WOW, she knocked it out of the park! Not only did she get us a super smoking rate, but she also closed our loan in record time, I believe it was something like 16 days from start to finish at the end of the year, with two major holidays, right smack in the middle of a pandemic! I know that this is not typical since I work with so many other lenders that my buyers decide to go with. Most lenders right now are extremely slow with incredibly long turn times, especially for refinances. So if you are looking for someone who always answers her phone, who's there for any and all questions you may have, creative with financing, knowledgeable in her field, great low rates and super speedy turn times, look no further.Posted on Zillowpaulandcrystal2737 days agoThe Best of the Best!!The Best of the Best!! We have been working with Maureen for over 7 years. Whether it's a purchase or a refi she is consistently stellar! She goes above and beyond every time. Her team is always helpful and efficient. We wouldn't work with anyone else!Posted on ZillowReviewer3234 days agoVA Home LoanVA Home Loan Maureen and Emily were top-notch in funding my family's VA Home Loan. Our first conversation with Maureen (on the weekend) inspired us to utilize her team to secure funding to purchase a home in San Diego. During escrow, Maureen and Emily were very professional and maintained communication to keep us at ease. While this was our first home purchase, we were lucky as Maureen, and her team made the process seem effortless. Maureen went out of her way to ensure we got the lowest rate by allowing us to float our locked in rate until we found an interest loan that we were happy with. We are so impressed with Maureen and how her team conducts business that we look forward to utilizing them in the future.Posted on ZillowReviewer4031 days agoFirst of all, Maureen has spent hours with me face to face, on the phone and via ...First of all, Maureen has spent hours with me face to face, on the phone and via ... In the world of real estate financing, it's no secret that there are some shady folks out there- Maureen is one of the few that I trust. First of all, Maureen has spent hours with me face to face, on the phone and via email providing me advice, checking my finances, giving me referrals (including my amazing realtor Krista Lombardi) and additional insight. When I was in a tight spot and had to procure funds from a hard money lender, she walked me through the process although she was getting nothing in return. Maureen is clearly the kind of person that is in it for the long haul, building long term relationships over grabbing a quick buck.I feel fortunate to have someone like Maureen on my side- I'd recommend her to anyone!Posted on ZillowReviewer4403 days agoI was used to her ability to always be available and knowledgeable with the refinances...I was used to her ability to always be available and knowledgeable with the refinances... Maureen Martin is quite simply the best Mortgage Broker you could ever possibly find. When dealing with trying to purchase a home in the San Luis Obispo area, instead of going with a local company I returned to Maureen as she had successfully done refinances for me on both my Santa Barbara home as well as one I owned in the San Diego area. I was used to her ability to always be available and knowledgeable with the refinances, but I was really unaware of her ability to research and problem-solve when it came to getting a mortgage on a new property. Maureen is never anything but completely professional and if a door closes during the lending process, she is right there to find another door and another option to take. Her "can-do" attitude makes you feel confident through the entire process and her ability to continually make you feel that you are her only client is amazing. It really is a special experience working with Maureen, and once you have had the privilege, she will become your life-long broker!Posted on ZillowReviewer4512 days agoWhat a great group of professional people.What a great group of professional people. I just want to say Thank You to Maureen Martin and the staff at JMJ financial. What a great group of professional people. They made are home financing so easy and stress free. We thought that getting financing will be difficult due to our previous foreclosure but Maureen and her Associates made it possible. We appreciate you all and will definitely be client for life. May God bless you all. Thanks again.Posted on ZillowReviewer4594 days agoMy husband is a landscaper and when they were talking she sensed his passion for ...My husband is a landscaper and when they were talking she sensed his passion for ... Maureen was the fourth loan officer that we contacted. None of them could help us, and she did. We are moving to our new house soon. With one phone call, she had an idea of our financial situation and determined how we would be able to purchase a home and everything was done right, honestly and precise. She guided us through the entire process, with numerous e-mails and phone calls. She is very good on what she does, and she is reachable. She does not leave you hanging without answers, and we had a lot of them. We are talking to her about refinancing our two rental properties, because we were so impressed with her expertise and speed. We love working with professionals people like her and we strong recommend her for home purchasing. It's a complicated process, but she makes it look easy. She is also a caring and sensitive person. My husband is a landscaper and when they were talking she sensed his passion for what he does and she helped him to get more business. She not only got us a home, but more income to help us to pay the mortgage. We are thankful that somebody recommended her to us and it is our pleasure to do the same.Posted on Zillow
Reviewer4597 days agoIn addition to wide variety of loan products (or options) that she offered, she ...In addition to wide variety of loan products (or options) that she offered, she ... I was introduced to Maureen when I was searching for loan agents who would best fit my needs. Although I had a positive experience with my earlier loan agent, I decided to go with Maureen (at JMJ Financial) for a few clear reasons. In addition to wide variety of loan products (or options) that she offered, she was the most responsive of all the three agents that I spoke to before selecting her and JMJ Financial. Additionally she answered all my detailed questions related to a not too easy to understand home financing process. She worked diligently to get me a rate and gave me certain credit towards my closing costs as well.Maureen is very easy to work with and is highly knowledgeable in her field of work. I highly recommend Maureen as a loan agent and wish her luck in her career.Posted on ZillowReviewer4735 days agoThe best APR was offered to me without any negotiation.The best APR was offered to me without any negotiation. Maureen was the deal saver for us. We signed purchase contract for a new construction in April (Coe in End of Sept 2013) and initially worked with builder's inhouse lender. In Mid August, I got a feeling that we are at greater risk by using the inhouse lender because they don't understand our situation and the loan may get rejected. We already own 2 houses, had a prior loan modification and our DTI was more that 45%. Then I found Maureen from Redfin and after doing some research it was clear that she is the perfect loan officer for us. She called me right away after I initiated the contact and she went through our detail financial scenario. AFter 2 days, she informed that the loan couldn't be approved after initial underwriter review. After few hours, I got another email that she is again working with her Director to review my details and may be she can get an acceptance on exception. The next day, I got the confirmation that the application is pre-approved and she is ready to work with me further. That was a big relief.There were certain conditions on the approval and she worked every step with me to make sure that those conditions are removed on time.And finally the loan was approved and funded and the house was closed on time. My best experience in summary 1. The best APR was offered to me without any negotiation. And at the end, I was surprised to see that the APR on the note is even less than locked rate. I believe she worked in background for the best possible rate. 2. I was little short of cash required for closing and she waived off the lender fee. Was a real big help. 3. She is an expert in her area. If something can't be done, she wont drag it. 4. Extremely fast response. I communicated more than 200 emails about this mortgage and all the response was withing few minutes. All my phone calls were answered or she called me back within 30 minutes(Including weekends). 5. Mortgage is a very complex process and she advises on every step about what to do and what not to do. I don't have to look for another loan officer again.Posted on ZillowReviewer4746 days agoMaureen made herself available for any and all questions at any time during the ...Maureen made herself available for any and all questions at any time during the ... From the first time I contacted Maureen Martin she has been the most professional, courteous, responsive and truly caring lending agent (or any professional agency for that matter) that I have ever had the pleasure of working with. Maureen made herself available for any and all questions at any time during the day. I came into the home loan process with very little knowledge and Maureen took the time to answer every single question and concern with nothing but diligence and compassion. It is extremely rare to come across an individual the is so caring and passionate about their work. Maureen showed that she truly cares about her customers time and time again. I cannot express how much she is appreciated and how smooth and seamless she made the transition to our new home. Anyone who is in need of an absolutely amazing lending agent that will do everything in her power to get the job done and treat you with the utmost care and respect should call Maureen Martin.Posted on ZillowReviewer4773 days agoAnd if that isn't enough, Maureen is a problem solver that can assist with ...And if that isn't enough, Maureen is a problem solver that can assist with ... I've known Maureen for 13 years and she has handled loans for me and many of my friends. Not only is she just the genuinely a great person, she is the best at what she does. Maureen treats every client like a million dollar client - courteous, responsive, knowledgeable and did I say responsive!?! And if that isn't enough, Maureen is a problem solver that can assist with a variety of options. I just adore her as a person and have all of the confidence in her as a professional! She is my lender for life!Load more
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