Updating my review yet again as we’ve now been fortunate enough to work with Maureen several times, and she is consistently AMAZING! We consider ourselves very lucky to have found Maureen (simply via Yelp originally) to help us purchase our first home, and she has been ‘go-to’ to help us with refinancing our loan - and at times, we've simply reached out for her advice. You will want an expert like Maureen in your life. She is patient with answering any questions, and she is someone you can fully trust. I can’t imagine working with anyone else to support and guide us through the complex details and steps involved with mortgage loans. Maureen’s customer service is exceptional. She is extremely responsive and available to you every step of the way, with the utmost patience, warmth, integrity, efficiency, knowledge, professionalism, and overall just a truly good human! She is definitely the person you will want in your corner as your mortgage expert. For our first refinance, she had reached out to us (gently) to let us know we could secure a lower rate through refinancing, and we are so grateful she did. We were hesitant at first, but she was able to provide us with the estimates on our savings without any commitment from us. So, if you are considering a refinance, I would encourage you to reach out to Maureen to at least get some ballpark figures. We were so happy we explored and then pursued it - as it not only reduced our monthly payment and will save us a lot over the life of our loan, but it also resulted in some extra up front “savings” in our pocket (due to the escrow refund and skipped payments) so that we could finally do our kitchen remodel that we have been dreaming about. A huge thank you to Maureen for once again being a true gem to work with!Original review: All of these glowing 5 star reviews for Maureen are fully deserved!! We are deeply grateful that we found her (on Yelp!) and chose her as our lender for our home purchase! She is truly wonderful to work with, from start to finish! She is very knowledgeable, immensely responsive, reliable, efficient, trustworthy, and a wonderful source of support and encouragement, which is especially valuable during the stressful home buying process. To give you an idea of her efficiency and ease to work with, we first connected with Maureen at the start of August, and she had us pre-approved for a loan (through a very simple online application) and connected us with an awesome realtor before we could blink. We had an offer accepted on a home soon after and got our keys to our new home yesterday! I've only known her for slightly over a month, and yet, she feels like a close friend! She was our biggest resource and advocate during the escrow process. I highly recommend Maureen to anyone starting a home search, and especially first-time buyers because you will greatly benefit from having her as a support, trusted resource, friend, and 'cheerleader' through the process!